FAQ
Your Most Common Mello Questions Answered in Detail
Product Information
Learn about flavors, ingredients, quality details, and safe storage tips.
Ordering & Delivery
Find guidance on ordering, payment methods, shipping, and delivery times.
Store & Services
Explore shop locations, operating hours, available services, and helpful assistance.
Membership & Promotions
Discover rewards, member benefits, exclusive promos, and seasonal special offers.
Common Questions
Quick and Helpful Answers to Customer Questions
Do you prepare your drinks and desserts fresh?
Yes. All BóHub drinks and desserts are prepared fresh daily. Our teas are brewed regularly, boba pearls are cooked throughout the day, and cream puffs are filled fresh to ensure the best taste and texture.
What products does BóHub offer?
BóHub specializes in boba drinks, soft mochi desserts, and freshly filled cream puffs. Our menu includes classic flavors, fruity options, and signature combinations you won’t find anywhere else.
Can I customize my boba drink?
Absolutely. You can customize sugar level, ice level, and choose from different flavors and add-ons to make your drink exactly how you like it.
Is BóHub suitable for kids and families?
Yes. BóHub is family-friendly and loved by all ages. We offer a variety of flavors that suit kids, teens, and adults, making it a perfect stop for everyone.
Do you offer delivery?
Yes.BóHub is available for delivery through selected delivery platforms. Availability may vary by branch, so please check your nearest location for details.
How can I find the nearest BOhub branch?
You can find all BóHub branches on our Branches page or through Google Maps. We’re always expanding to serve you better.
Is there a first-order discount?
Yes! New customers can enjoy 50% off their first order. Simply place your first order and enjoy BóHub favorites at half the price.
How can I stay updated with new flavors and offers?
Follow us on our social media channels and check our website regularly to stay updated on new launches, special offers, and branch openings.
What payment methods do you accept?
BóHub accepts cash and digital payment methods, including cards and selected mobile wallets. Available payment options may vary by branch or delivery platform.
Can I place large or group orders?
Yes. BóHub accepts group and bulk orders for gatherings, offices, and special occasions. We recommend contacting your nearest branch in advance for availability and preparation time.
Are your products suitable for take-away?
Yes. All BóHub drinks and desserts are prepared with take-away and delivery in mind, using secure packaging to keep your order fresh and enjoyable until the last sip or bite.
Do you offer seasonal or limited-time flavors?
Yes. We regularly introduce seasonal and limited-edition flavors across our boba drinks and desserts, so there’s always something new to try at BóHub.
