To ensure customer satisfaction, Bohub provides a clear and simple return and refund policy.

Returns within 3 Hours:
– Customers may return a drink within 3 hours of purchase.
– Proof of purchase is required, and the product must be partially unused.
– Returns are accepted for wrong orders, quality issues, or packaging problems.
– Returns are not accepted after 3 hours, if most of the product is consumed, or if the item was not stored properly.

Refunds:
– Refunds are processed within 3 business days after approval.
– Refunds are issued using the same payment method.
– Delivery fees are non‑refundable unless the mistake is from our side.

Order Cancellation:
– Orders can be canceled before preparation with a full refund.
– Once preparation starts, the return policy applies.

Notes:
– Management reserves the right to approve or reject any return based on the case.